It's probably interacting with the color that is already there. Often dyes don't work on top of each other. I'd try going fairly dark to cover any discoloration you have now. Maybe go to a salon for a professional dye job.
get professional help at a salon!! you can really mess your hair up. GO get professional products & see a stylist ASAP.
so are you going for a black color or blonde ? ?
Can't answer your question to fix it if we don't know what color you're going for ? ? ? ? ?
If you dislike the colour, wait at least 7 days before you apply another colour. You must leave the mix in the hair for the exact time as it says on the pack or the colour intensity or shade will vary a lot and you will not be happy.
If it is a real disaster, i would fork out the money and visit the hairdresser. I had this happen once when my hair turned orange. I went to the hairdresser and they first put on a treatment to ensure the colours wouldn't react with one another and then i had to go a little darker for a while.
try redying it
if you go to a hairdresser, it may be exspemsive, but if you dye it yourself again, your hair will be totally messes, visit your hairdresser, they will see if your hair is strong enough to take the colour being stripped, the hairdresser will advise that you do not dye your hair for at least a few days as this can seriously damage your hair, get the colours stripped, go normal for a while, and then try dying it will a colour you no cant go too wrong gl
wash her hair with fairy washing up liquid it is so concentrated that it will lift the colour but you have to do it a few times doesn't come out in one go + makes your hair feel like straw so have a good conditioner handy if that doesn't work she'll have to go to the hairdressers and get the dye striped from her hair and re colured
happened to me once and it's horrible cause you cant hide it
im a hairdresser and i belive u was trying to dye ur hair blond if so this happened because u either used a blond which was ash or silver ash is a gray and silver is a purple these nutralise any red tones out of ur hair (red tones cause ur hair to go orange) correct me if im wrong but ur roots should be a ok colour but the rest will have gone bluey/grey because it had no red tones to neutralise because u did that last time u coloured it
I think its the in thing right now, look at Taylor Hicks..
i am a hairdresser need to know more before i can help, contact me and will find out more and tell you what you can do, without knowing much i would say the hair was light and porous and you put on a blue ash and previous coloured hair and this has given you this colour, easy to sort out so dont worry put contact me and will help you out
This sounds strange but has worked for me in the past, on my own hair and when customers had the same problem,
buy a tempory red hair colour put it on your hair then dye it a light/dark natural brown colour,
After care advice: use alot of conditioner, all the colours will dry your hair.